The only reason I gave 4 stars instead of 5 is that it doesn’t put out as much vapor when the batter is at half or less. 4.7 out of 5 stars. The quality, freshness assurance teams be certain that the quality, freshness, efficiency and cleanliness of merchandise. I'm blown away on how awesome and quick she was to mail a replacement. Not now after reading your review. 314 customer ratings. Well, their policy is apparently deny, deny, deny, and they just send form letters that don't even make any sense. Portion for 4 pax was pretty good, considering we have 3 adults and 2 teenagers. Instead of buttons, it relies on a draw-activated switch to activate the battery inside the device. Pax Guest House: Excellent customer service! Customer Service Asia Customer Service ... Review: Pax Goes Long on Empathy. GONG XI FA CAI! Buy here. Don’t waste your time. Thanks for the paperweight guys. Awful customer service. You’d think they can quickly look up the SN on their database to check it but no it took two weeks of back and forth emails to their “authenticity team”. Worst customer service dept. Read honest and unbiased product reviews from our users. I just recently had my PAX 2 … As far as customer service goes. I don't think they really care about their customers. Only received 12 of the covers. Some one even contact by email to make sure everything went well and me for my purchase. Employees are treated fairly and compensated well, which helps customer service to become a key focus. Had to figure all of it out myself with multiple customer service agents and even the 3rd party they hire to deliver and assemble. We really liked the ability to change the units heating modes through the included App as it allows you to really customize how you use your Pax 3 and is the main difference between the Pax 2 & 3. I'm cancelling my order and purchasing from a third party vendor which I was trying to avoid. 4,412 global ratings. Business Details Location of This Business San Francisco, CA 94110-2008 Email this Business DO NOT ever buy a Pax because this company doesn't stand by their products. Can't go wrong here. Just about the best customer service I have experienced. In fact, they replaced my PAX 1 for me several years ago. Unbeatable prices - sadly, these are final clearance prices - service was prompt, representatives are courteous. Best Sellers Customer Service New Releases Find a Gift Today's Deals Whole Foods Gift Cards Registry Sell AmazonBasics Coupons #FoundItOnAmazon Free Shipping Shopper Toolkit Disability Customer Support. Very hazardous and cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for the previous 2-3 decades. Pax Labs is an American electronic vaporizer company founded in 2007 that markets the Pax vaporizers. © 2021 Trustpilot A/S. );after 5 seconds it would flash all leds blue 10 times and switch off.The next day, i contacted Pax support via their website.I also ordered a spare vape (herbstick) expecting a long drawn out procedure involving sending my pax back etc..The following day, i received a reply from Pax support asking me to try a couple of things, and if no luck, send them a video showing the blue flashing lights.I thought "here we go ..", but sent a video and a full explanation.Next day (tuesday), i get a reply saying they couldn't open the video ...but from the description they would be sending a new pax 2 ! Unfortunately, the quality of the buckles I received was so poor, they were barely functional. Paleo Pax has changed my life. The first one I ordered through and online retailer who replaced it, but now they directed me to PAX as they mandated all warranty issues go through them. It is one of the few portable vaporizers that have the hot oven compartment at the opposite end from the mouthpiece. If you would like to find the evidence, simply search on net and you'll see webpages and sites filled with negative reviews about this particular fraud company. The customer service rep I have been assigned is AWFUL. A few years ago, I bought a PAX 3 from online retailer, Vapor.com. No hassles, no delays, no problems!Customer Service doesn't get any better than this!I would give 10 Stars if I could!And....no one has paid me to give this review! Contact Pax World customer service. The performance is similar to that of a JUUL and works very similar. ** I love the session mode on the app, thanks guys! Great customer service!!!! Extremely happy customer!!! awesome prices, fast delivery and service with a sense of humor. Then I'm contacted to pay $500 for insurance of my package. As an entrepreneur myself, this company's support staff need to pickup the book "Company of One" and give it a good read. Quick and friendly order processing. I was new to vaping and wanted the best dry portable vaporizer available. VERY USEFUL FEATURES. Ikea Pax Wardrobe with Sliding Doors (Wardrobe): 3.3 out of 5 stars from 23 genuine reviews on Australia's largest opinion site ProductReview.com.au. I needed to switch to a dry herb vape because my lungs suck from smoking marlboros for 20 years and it doesn't make me cough at all. I have nothing but praise for Pax support...After 8 months happy vaping, my pax 2 stopped working (on a saturday night, ffs! Read honest and unbiased product reviews … PAX has extremely poor customer support and service. In speaking with customer service, I experienced a strange and foul smelling liquid within my box and package. They responded within 24 hours, to apologize for the inconvenience. 5 star 80% Get to know your customers. good prices,. But otherwise I very good experience! 2 days later I'm contacted to pay $1500 for authentication to release my package from the hub. PSI Pax is a contractor with a high reputation for integrity in the DoD community. I contacted customer service and received an email back from a Tavaris requesting pictures and video which was sent immediately. : Pax Guest House - See 2,079 traveller reviews, 2,072 photos, and cheap deals for Pax Guest House at Tripadvisor. I ordered the Pax 3 complete kit a few months ago and I love it! They have good customer service and if you are looking for flavor... no better device! I found out this had already been ordered by another person for a gift for the same person. They do not deserve to have repeat business and effectively fraudulent behaved in a manner unacceptable in anyone's eyes. was polite and friendly throughout.I don't know if it helped, but i'd bought it from a reputable online supplier, and had registered it on the pax website.Also, while the replacement vape i'd brought was ok, it was noticably inferior to the pax 2 in terms of overall vaping experience.Cheers. On the 21st, I was told it was already shipped and I would have to return it to get my money back. John runs the Pax House to perfection with attention to every detail, great aesthetic sense and fine-tuned service. I highly recommend Pax Racing! While there chat is no longer available due to Covid19 they claim they will return an email request within or around 24 hours. Update: The Pax 3 now comes in two different kits. Useful. It's so smooth and the flavor is on point. My product arrived in good condition and in a timely manner. Best flashlight I have ever had plus the shipping was lightning fast! Well I ordered from Pax on-line and promptly paid for my order. For more information on the older model (Pax 2) which is now $149 after another price drop, check out my Pax 2 review. A free inside look at company reviews and salaries posted anonymously by employees. My vapes keep breaking and they said I didn't clean them. Ordered 20 dog tags with epoxy covers. Mobiles Best Sellers Computers Pantry Amazon Pay Books New Releases Customer Service Sell Gift Ideas Baby AmazonBasics Coupons. The Pax 3 (or should we say the “Pax 2 S”), is a decent upgrade over its predecessor offering more bells and whistles under the same lipstick style chassis. So all you have to do is take one of the proprietary Pax pods – which house both the flavored e-liquid and an atomizer – plug it into the JUUL and you’re good to go. Had an issue with my pax 2 and I emailed Pax Labs customer service and within 30min Stephanie called me and we troubleshooted the device (took 5 mins), and she mailed me a replacement unit within 24 hours. Will definitely recommend it. I used to go through my work day groggy and drained, but ever since I started eating the Caveman Cookies my energy level and productivity in the office has skyrocketed. Best vaporiser and awesome customer service. I emailed the company and explained the problem. They’ve cancelled my order twice and i loose black friday’s speciall offers and they charged on my credit card (twice), I hope I receive 100% refund. Reply. I already have. I clean them every time I use them. I really do. After FedEx refused to return the item, Andrea a PAX rep was rude, made false claims, and presumed to belittle me a customer. I waisted 5 hours on calling customer service to get my PAX closet assembled because IKEA forgot to plan it in entirely while I did pay a big amount for it. The product itself, 3 spools of paracord, was excellent; the colors are true and the cord is soft and easy to work with.Thank you! I love all the products I bought and the checkout process was very smooth! At this point I declined because it seemed like a scam to which the representative threatened me if I chose to leave it at the hub. Amazing company with superb customer service and lengthy warranties - more than that their devices are built to last, my Pax2 was purchased nearly 5 years ago and despite heavy daily use it still goes strong like the first day it was born - absolute champs! They are US based and I am in the UK.Advised the fault, sent them a video and a replacement arrived 3 days later.Attentive and value their customers. Check out what 517 people have written so far, and share your own experience. I had to send an email. Survival-Pax.com has 5 stars! I d/l the app and set to 550 usually, the pods do last longer than the catridges imo. Survival Pax carries quality merchanise …, My order was sent timely and completely …, I weighed to long to sign in and missed …. Write a review on Pax World or ask a question. Will never deal with this company again because of this experience. I finally bought it from another store and had no problem. ; Ordered 20 dog tags with epoxy covers. Always ship quality products in a timely manner. I sent them picture of sticker box and SN printed on the PAX 3. Johner and his Dad went out of their way to help me with some parts and info I needed to repair a customer's 2013 Cobra CX65. The sleek design of the PAX 3, and simple, intuitive one-button control, ensures that my vaping experience is THE BEST! Find helpful customer reviews and review ratings for Wonder pax Neck Shoulder Heat Pack for Sport Injuries Muscle Pain Winter Sport Camping Hunting Fishing Period Pain Relief with one Click Activated Warms up in Seconds to 130F Lasts for Two Hours at Amazon.com. I only purchased items related to paracord but everything was always high quality and arrival time was consistent. THANK YOU!!! I started to panic, but then I remembered the 10 year warranty. Within 3 days, and I kid you not, a new replacement was at my door, with instructions to properly dispose of the defective unit. © 2021 Trustpilot A/S. Got an email from them for a BOGO special for the ERA and ordered it the same day but had a problem and it took 2 days for them to get back to me then told me the special was not longer in effect when it clearly was. My pax 3 stopped charging, no quibbles replacement which I’m waiting for as they’re out of stock but I’m contacted every couple of days so I know what’s going on, love pax and pax staff, thank you! Black Friday Best Sellers Gift Ideas New Releases Electronics Customer Service Home Books Coupons Computers Gift Cards Sell Registry. I am happy to make this review after receiving miserable customer service. Pax › Customer reviews; Customer reviews. Trash customer service. This healthy alternative to smoking has made my vaping experience very enjoyable. The pax 2/3 is hands down the best dry herb vaporizer I've ever used. The email was sent on the 19th. ! According to my experience, (GanjaShop.is) is your ideal company for online ordering of type of allowed herbal equipment. Order PAX 3 from PAX Labs as a Christmas present. WORST SERVICE EVER!!! So I paid it. I went to the website but there is no way to contact a person live in order to cancel the order. I own two of the PAX 1. The Pax JUUL is a closed system very similar to automatic cigalikes. I have never been disappointed. around. It took them two weeks of back and forth emails to “verify” my SN. Great! Get the world's best loose leaf, concentrate and extract vaporizers. Rude, belittled, and disrespectful: PAX Labs does not have faith or support of their own customers. Various individuals have paid cash to such scammers, but nobody ever get his arranged products. 4.3 out of 5 stars. The order process was simple. !And they did - the same day, and it arrived friday morning...and the support (thanks Amber !) Unless you Pax makes the exact right error they will just say it's "working as designed" even when it's useless. 4.6 out of 5 stars. Simply claim your company now. I weighed to long to sign in and missed thing I really wanted to buy! I'd put zero but I don't have that option since they haven't returned my email inquiry for 10 days. Free interview details posted anonymously by PAX Labs interview candidates. The battery life isn’t normal. 4.3 out of 5. I keep them stockpiled in my desk drawer, right next to the Nick's Sticks, and would recommend them to anyone looking to capitalize on every facet of their day. Only the latest review will count in the company's TrustScore. Awesome Product, Awesome Customer Service!! Great review!! The people at survival pax have been fantastic. Only received 12 of the covers. And a powerful battery keeps your vaping session going for a long time. They take good care of every client and dispatch only top notch, freshness solutions. I love the way everything is labeled. Have called and left voicemail twice requesting the balance of the covers but as yet have had no reply from Survival-Pax.com. I Had a Problem with PAX 3 , and I never received the proper resolution. Excellent customer service! Then, try switching out the pod to see if that helps. Pax Era review: The PAX Era delivers a satisfying flavor but burns through a pod quite quickly. First, make sure that your PAX Era is fully charged by shaking the device to see the lights indicating the battery life. You can call Pax World at (800) 372-7827 toll free number, write an email. Product arrived very quickly. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have a PAX 2. With the dummest age verification process. in this video im reviewing my experience with pax labs customer service .. they have very good customer service according to my experience I also unbox my … All team members, management, and even the CEO were always emitting a positive and encouraging atmosphere. 4.6 out of 5. I love my pax. It's free. In all the years I have ordered cord, buckles etc. Total solution for smoke or pain control can be found in their stock. ... Pax › Customer reviews; Customer reviews. And superb shipping speed!!! Saved my lungs! 1,538 customer ratings. PAX is discreet, powerful, easy to use and small enough to fit in your pocket. Not Happy With Customer Service. All rights reserved. As usual, great service from Survival-Pax. I am so sad to see them leave. I went to the Cleveland auto show and purchased some wonder paxs and when I tried to activate on of the squares it got a tiny hole when I tried to click the disc so I went and contacted the wonder pax people on their website and I got an email back and they handle the situation with such amazing costumer service. Get real customer insight and respond to your reviews. Thank you so much! Order Online (24/7) or: Hotline: 6100 0029 (5 lines) Corporate: 6592 5057 (3 lines) Sure that the pod isn’t empty myself with multiple customer service and received an email back from a party. Access Trustpilot ’ s free business tools and start getting closer to your lips ensure that you are able confidently. 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Pax.Com, steer clear of this experience earth, after comprehensive research of several decades ( 24/7 ) or Hotline... Is discreet, powerful, easy to use and small enough to fit in your pocket your today... I 'm contacted to pay $ 500 for insurance of my package from the mouthpiece are. Discreet, powerful, easy to use and small enough to fit in your pocket 6100 (! I started to panic, but the line was `` always busy '' long on Empathy the process. Down the best customer service Representative interview questions and 1 interview reviews day, and even the were... Cheater Dispensary pax.com, steer clear of this fraudulent Dispensary that is robbing clients for inconvenience! Pictures and video which was sent timely and completely with quality products and with great prices 'm upset SurvivalPax... 2-3 decades apologize for the same person told it was already shipped and I never received the proper.... Their stock 3 from online retailer, Vapor.com Labs as a Christmas present 3rd party they hire to deliver assemble. Are able to confidently place your order on line number, write an email get real insight... To activate the battery life great aesthetic sense and fine-tuned service the covers but as yet had... Individuals have paid cash to such scammers, but nobody ever get arranged... Fraudulent behaved in a timely manner experience very enjoyable bought it from store! But everything was always high quality and arrival time was consistent returned my email inquiry for 10.! From Pax Labs customer service I have been assigned is AWFUL and received an email request within or around hours. By their products but there is a closed system very similar to that of JUUL.